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Privacy Policy

Last updated: [CONFIRM: date]

This Privacy Policy explains how [CONFIRM: legal entity name, e.g. "All Phase Media Inc., doing business as LaborWise"] (“LaborWise”, “we”, “us”) collects, uses and protects information when you visit laborwise.io or use the LaborWise application at app.laborwise.io (together, the “Service”).

1. Who this policy covers

Visitors to our website.
Users: officers, staff, stewards and representatives who sign in to a union’s LaborWise workspace.
Members: people whose information a union stores in its LaborWise workspace. Members do not have LaborWise accounts.

A union that uses LaborWise (the “Customer”) decides what member information to store and how to use it. For that information, we act on the Customer’s behalf and follow its instructions. Members with questions about their information should contact their union first.

2. Information we collect

Account information. Name, email address, role, and sign-in details. If you sign in with Google, we receive your name, email address and profile picture from Google.

Workspace content. Information the Customer and its users put into LaborWise, such as member records (contact details, department, status, custom fields), grievance and disciplinary case details, notes, documents, tasks, calendar events, chat messages and email campaigns.

Billing information. Billing contact, organization name and invoice records. We do not collect or store credit card numbers through LaborWise. [CONFIRM: online payment processor used for invoices, if any]

Usage and device information. Log data such as IP address, browser type, pages and features used, and timestamps, used to run, secure and improve the Service. If you enable push notifications, we store a notification token for your device.

Contact form. Information you send us through the website, such as your name, email, union and message.

Cookies. We use cookies and similar technologies that are needed to keep you signed in and to run the Service. [CONFIRM: any analytics or other cookies; update this section if added]

3. How we use information

To provide, maintain and secure the Service
To send service messages, such as deadline reminders, notifications and account emails
To send email campaigns the Customer creates, to the members the Customer selects
To respond to questions and support requests
To invoice and manage accounts
To understand how the Service is used and improve it
To comply with law and enforce our terms

We do not sell personal information, and we do not use workspace content for advertising.

We share information only:

With service providers who host, store, back up, or deliver email and notifications for the Service, under agreements that limit their use of the information. [CONFIRM: list categories or names, e.g. hosting/database provider, backup storage, email delivery provider, push notification service]
With Google, if you choose Google sign-in or Google Calendar sync, as needed for those features.
Within a Customer’s workspace, according to the roles the Customer sets.
For legal reasons, if required by law, subpoena or court order, or to protect the rights, property or safety of our users or others. [CONFIRM: whether you will notify the Customer before responding to legal requests where allowed]
In a business transfer, such as a merger or sale, subject to this policy.

5. Security

Each union’s data is kept separate from every other union’s. Access within a workspace is based on roles. Connections to the Service are encrypted. Data is backed up nightly to separate storage, and deleted files go to a trash bin where they can be restored. No method of storage or transmission is completely secure, but we work to protect your information.

6. Data retention

We keep workspace content for as long as the Customer’s account exists. If a trial ends without an upgrade, the workspace moves to the Free plan and its data is kept. [CONFIRM: what happens to data when a Customer closes its account, how long backups are kept, and how a Customer can request deletion or export]

7. Your choices and rights

Users can update their account information in the app.
Customers can export or delete workspace content [CONFIRM: available export/delete options].
Members should contact their union about their information. We will help the union respond.
Depending on where you live, you may have additional rights to access, correct or delete personal information. Contact us at the address below.

8. Children

The Service is not directed to children under 13, and we do not knowingly collect their information through the website.

9. Changes to this policy

We may update this policy. If we make significant changes, we will notify Customers by email or in the app before they take effect.

10. Contact

Questions about this policy: info@laborwise.io [CONFIRM: mailing address]